Digital Ecosystem and E-commerce in the midst of COVID-19 in Thailand |STARTBOARD Thailand Theme Night 2021

Launched by the Thai government in 2016, the new economic transformation strategy – ‘Thailand 4.0’ aims to accelerate industrial transformation and to promote innovation, creativity, and advanced technology. Thailand has made remarkable economic development to further its strategy as Asia’s business center for multinational companies looking to penetrate into the Asian consumer market. Even though there are some challenges remaining due to political factors and the COVID-19 pandemic, many innovative business models have been created to accelerate the digitalization of the companies’ services and recent startups specializing in fintech, e-commerce, online trading, and SaaS have become more trending. Major steps have been taken to create ecosystems for startup incubation as it follows the ‘Thailand 4.0’ policies to support startup development at all stages. The steps include financial support and risk management, capacity-building for Thai and international startups, and increased connectivity with the regional and global communities. And so, STARTBOARD held the Thailand Theme Night on November 19th, 2021 in hope to encourage more entrepreneurs nor investors who are interested in the Thailand market to have a better understanding of the startup environment.

Prior to the main sharing session from the speakers, we received a few welcoming speeches from our special guests at the event. Firstly, Acting Executive Director of Thailand Trade and Economic Office (TTEO) Mr. Sunh Arunrugstichai briefly explained Thailand’s development as a country. Despite the COVID situation, the bilateral trade and investment between Taiwan and Thailand are still sailing smoothly. In terms of ease of doing business in Thailand, it recently has shown more opportunities, especially to young entrepreneurs, due to increased internet access and access to mobile banking. Moreover, he also mentioned how the Thai government has been initiating an Eastern Economic Corridor project (EEC) to prepare the zone for the digital era by emphasizing in the 12 industries that are considered as important drivers for the country’s sustainable development.

Mr. Sunh Arunrugstichai – Acting Executive Director of Thailand Trade and Economic Office (TTEO)

Assistance Investment Promotion Officer of Thailand Board of Investment (BOI) in Taipei Office Mr. Kittipong Thapanapaha talked about ‘Thailand Investment Opportunity for Digital Industry’ and briefly explained why chose Thailand as a place to invest. Thailand is considered as the Crossroads of ASEAN due to the country being surrounded by the world’s economic powerhouses which can provide more opportunities for startups and investors to not just focus on Thailand, but also on the surrounding neighboring countries. The country has also been recognized to be a manufacturing-based industry for decades but it’s time to move forward with the Thai government strategy called ‘Thailand 4.0’ so as to enhance efficiency in the production process and increase competitiveness. He also briefly introduced the BOI promotion incentive package and the digital promotable activities. 

Mr. Kittipong Thapanapaha – Assistance Investment Promotion Officer of Thailand Board of Investment (BOI) in Taipei Office

Director of Thai Trade Office in Taipei Ms. Kallaya Leewongcharoen briefly introduced the Department of International Trade Promotion (DITP) with its mission to help Thai entrepreneurs to be competitive on the global stage by providing consultation and facilitating them through various service channels. It is also DITP’s mission to increase business opportunities for Thai products and services through international trade shows while also continually increasing the quality of their services.

Ms. Kallaya Leewongcharoen – Director of Thai Trade Office in Taipei

Representative of Thai Student Association in Taiwan (TSAT) Ms. Natwara Lohapraditakon briefly introduced TSAT which is an online community where Thai students gather together to share information about life and education in Taiwan. TSAT has done collaboration and receives funding from the TTEO for the events and gatherings they hold each year.

Vice President of NTUST Thai Student Association Mr. Chairat Mooksri briefly introduced the NTUST Thai Student Association in hopes that through this event the Thai students from NTUST can get more opportunities in the future such as special seminars, workshops, collaboration from organizations, or sponsorships. 

In the video, President of Taiwanese Student Association in Thailand Mr. Nicolas briefly introduced the Taiwanese Student Association in Thailand which is officially the first Taiwanese student organization in Southeast Asia. Their organization’s main emphasis is to strengthen the relationship between full-time and exchange students that are living in Thailand. They also want to advocate the interchange of culture and education between Taiwanese and Thai people, especially the students. 

By moving on to the main topics of the event, STARTBOARD has also invited wonderful speakers from different companies to share their experiences in building or expanding their business into Taiwan or Thailand.

The Business Opportunities between Thailand and Taiwan in a Post-pandemic Future

Ms. Woranath Khemasiri as the PwC Thai Accountant (Thai Expert of NETA) shared about the PwC launched the yearly Taiwan CEO Survey by interviewing CEOs of Taiwanese businesses who are listed in the Taiwan stock market and also the private sector. Based on this year’s Taiwan CEO survey, the CEOs’ view towards the post-pandemic future is positive as they expect the business to continuously expand and grow abroad. They also see the potential of Thailand, Korea, and Malaysia to be the biggest markets in the next few years. Due to the pandemic and the rise of conflict between the U.S. and China, it pushed the Taiwanese CEOs to consider risk management of their business and determine the possibility of which country to expand into. Then, she moves on to explain a few things to know about Thailand’s recent economic challenges and prospects for recovery. The tourism sector around the world undoubtedly got affected the most during the pandemic which led people to find places that are safe to travel to. For the country to change into a post-pandemic future, they need to upgrade the automatic sector as they are still traditionally doing business. And as for foreign investment in Thailand, business owners would still encounter some restrictions so they need to make sure that their business complies with the law while also managing to get tax incentives from the government. 

Ms. Woranath Khemasiri – PwC Thai Accountant

Connect the Future by mmWave Technologies

Mr. Su-Wei Chang as the Founder and CEO of TMYTEK mentioned that two important things to remember when moving towards digitalization are energy as in power to the future and communication. The company’s mission is to improve life quality with mmWave bandwidth as the 5G spectrum will keep growing bigger into the future. Then he moved on to talk a little bit about Metaverse which is about connecting the virtual world with reality. With a lot of bandwidth like mmWave, it can support the foundation of Metaverse and also achieve a future where all smart cities are connected. As a startup, he wants the company to be able to solve any problems related to mmWave. And so, the first product they made is BBox which currently has delivered 100 sets of it to companies including KDDI, SoftBank, Fujitsu, several Fortune 500 companies, and research institutions. Furthermore, the company recently announced the world’s 1st 5G mmWave Developer Kit for Academics and Research while also wanting to support mmWave talent incubation. Lastly, the reason Mr. Su-Wei Chang chose to enter the Thailand market other than having good connections with many Thai friends, it’s currently not easy for the business to go back to Europe and the U.S., especially with the recent global economic situation. He concluded that Thailand is considered to be a good place to build businesses for many reasons such as the population being very open to it.

Mr. Su-Wei Chang – Founder and CEO of TMYTEK

KOL Marketing in Thailand

Ms. Thelma Lin as the Director of Taiwan to South Association talked about how some of the social media are utilized in Thailand. During the pandemic, few of the internet eConomy sectors were on the rise, especially the online media sector. Firstly, Facebook is still widely used by Thai people even with its complex algorithm to reach the target audience. She emphasizes the importance of knowing how the algorithm works and to try an advertisement mix to analyze what kind of content will attract the right audience. Then for marketing through Instagram, picture quality matters because it can attract more followers if the quality of content is good. Last but not least, Youtube is all about putting more emphasis on long-tail SEO, especially in how frequently you update with quality content. In addition to those social media platforms, LINE is also considered to be very popular in Thailand. According to Ms. Thelma Lin, Thailand has the second most LINE users, coming behind Japan as the number one LINE users in the world.

Ms. Thelma Lin – Director of Taiwan to South Association

The e-commerce market and industry in thailand

Ms. Bow as the Thailand Marketing Specialist of GDT briefly mentioned the company’s services such as e-commerce, influencer, and payment & fulfillment. In terms of e-commerce solutions, GDT would always recommend building an official website as it’s the best way to build first impressions and gather brand-based memberships. Moreover, nearly 98% of users browse websites via portable devices so owning an application is also useful to save marketing budget and enhance the relationship between customers and brands. 

GDT can also provide OMO (Online Merge Offline) solutions and fulfillment solutions; which is about building the company’s very own warehouse. With their solutions, the GDT team is capable of providing the most thoughtful service with effectiveness in cost and time, plus OMO opportunities. Lastly, when Ms. Bow was being asked about the differences in marketing strategies in ASEAN countries, she mentioned some countries such as Vietnam and Indonesia would have their own social media platforms so it may be harder for business owners to penetrate into those markets. However, in the case of Thailand, it has more international platforms such as Facebook, Instagram, LINE, etc. The other problem that should be taken into consideration when applying the marketing strategy in other countries such as ASEAN would be the language barrier. 

Ms. Bow – Thailand Marketing Specialist of GDT

Smart Fitness Solution and Business Model

Ms. Frances Huang as the Business Development Manager of Uniigym introduced the company as a platform that consists of people who love sports and builds solutions for people who love exercise without worrying about time and space. Furthermore, they help to enhance the fitness experience by the use of AR trainers (AI interactive fitness service). The service not only benefits the families but also the trainers who want to build their personal brand. The technology will track the movement for its accuracy and also record exercise history and health data tracking. Lastly, the reason why she chose Thailand for expanding Uniigym services is that the people in Thailand are very open-minded to new things and are looking for convenient ways to connect with each other. So due to already having connections in Thailand, she easily managed to hire trainers, employees and influencers.

Ms. Frances Huang – Business Development Manager of Uniigym

After the speeches, we also arranged time for the audience to ask questions and to network with all the speakers. Many Thai students and talents in Taiwan came to build connections with Taiwanese companies and startups. And connecting the entrepreneurial ecosystems of Taiwan and ASEAN countries is always our mission. STARTBOARD will consistently fulfill our vision and we toasted for the continued prosperity of Thailand and the everlasting friendship between our countries.

Let’s Get to Know the Digital Transformation Industries in Singapore|STARTBOARD Singapore Theme Night 2021

Singapore is known for being a great place for expatriates, investors, and entrepreneurs looking to tap into emerging markets in Asia. However, due to the outbreak of COVID-19, any further business plan nor expansion came to a halt. Fortunately, Singapore already has a strong foundation in “Fintech”, “Information and Communication Technology” and “Service Industry” which can lead to further development of digital transformation. And so, STARTBOARD held the Singapore Theme Night on October 29th, 2021 in hope to encourage more entrepreneurs nor investors who are interested in the Singaporean market to have a better understanding of the startup environment.

The successful event was filled with many honorable guests such as Mr. Stephen Sun (Secretary-General of NUS Business School Taiwan Alumni Chapter), Mr. Chien-Ping Chung (Director of the Incubation Center of NTUST), Mr. Michael Lai (Public Relations Director of Singapore Taiwanese Student Association), and Ms. Roanne Hsieh (Vice President of AIESEC in Taiwan). STARTBOARD has also invited two Singaporean experts who are willing to share their hands-on experiences in the Singaporean market. Firstly, Mr. Aaron Asher Su (Seasoned Marketing & Sales Professional), who has gained a wealth of experience of 15 years in marketing, sales & business development. Next is Mr. Quentin Yang (Business Development Manager of Glints) who is the founding member of Glints Taiwan and has rich insights on the market trends and the startup ecosystem.

Cultural Differences in the Workplace between Singapore and Taiwan

Mr. Aaron Asher Su as the Seasoned Marketing & Sales Professional guides us to answer one of the main questions for today’s event: “Why choose Singapore for business or as an individual?”. Since he is a Singaporean living in Taiwan, he shares the reasons why Singapore is considered as the Asia HQ for thousands of global businesses. Strategic location, bigger talent pool, business-friendly environment, and many more as the government will provide various benefits for future startups in Singapore. While it may sound good for businesses only, there are also other benefits for the individual who plans to seek out more opportunities in the country. The work culture in Singapore is more flexible than in Taiwan as the people emphasize the results instead of the work progress. Also with other attractive benefits such as the robust job portals and multicultural diversity can attract numerous opportunists coming to Singapore. Due to the pandemic, many business operations are affected so Aaron emphasized the importance of being digitally transformed as it will bring great advantages to businesses and also upgrade one’s skills from time to time.

Mr. Aaron Asher Su – Seasoned Marketing & Sales Professional

Taiwan Startup Expanding to Singapore 

Mr. Chien-Ping Chung, the Director of the Incubation Center of NTUST, shared his insights about expanding businesses into Singapore. Due to the Covid-19 worldwide, the government released policies to support startups with various subsidies in the country. As such, startups can get resources, funding, and the opportunity to expand into other countries. Numerous recommendations will also be given from the government and the efficiency of opening a business can be shortened to one day. 

And in the latter section of the event, he moved on to share his experiences as the former director of AImazing. AImazing is a platform for mall management to collect shopper insights, tenant performance, and benchmarking in order to create data-driven decisions. It has supported more than 99% of Point of Sale Systems in Asia. Due to Covid-19, the impact on the economic sector has been greatly affected but more opportunities arise with the presence of digital transformation. To conclude his speech: “Singapore is a great location for most startups because it provides various subsidies”. As he mentioned before, various benefits from the government are accessible to anyone who is interested in setting up their business in Singapore.

Mr. Chien-Ping Chung – Director of the Incubation Center of NTUST

Singapore Entrepreneur in Taiwan

Mr. Quentin Yang, the Business Development Manager of Glints shared about the recruitment journey with Glints. Glints is the largest talent platform for career development and recruitment in Southeast Asia. Their vision is to impact 100 million careers and 1 million organizations and also to be the number 1 talent platform in greater Southeast Asia. Glints’ status is currently on Series C and has over 900 employees; including in Indonesia, Vietnam, Singapore, Malaysia, and Taiwan. They have seen many cases where companies have problems with a talent shortage, longer hiring time, and high hiring costs. To help tackle the recruiting issues, they have built a well-developed talent pool database algorithm and have professional consultants to organize the profiles for matching with the recruiters’ requirements. 

The difference he sees between Southeast Asia and Taiwan is that the market in Southeast Asia has shown potential high growth and is also home to the emerging tech ecosystems. With Taiwan, he has seen the blooming startup ecosystem and the growth of skilled tech talents which led him to build the foundation of Glints Taiwan in hopes to expand the company across Taiwan and Northeast Asian countries.

Mr. Quentin Yang – Business Development Manager of Glints

Singapore ‌Theme‌ ‌Night‌ ‌2021‌ ‌-‌ ‌ The digital transformation of the startup era


During the COVID-19‌ pandemic, Singapore, where international trade makes up a large percentage of its economy, ran into a severe situation. However, Singapore has set a strong foundation in “#Fintech”, “Information and Communication Technology” and “Service Industry”, therefore developing #IoT, Big data analysis, #AI technologies leads to industrial upgrading and also alleviates the impact of COVID-19. ‌To let investors‌ ‌and‌ ‌#startup‌ ‌businesses‌ ‌know more about Singapore’s #digital ‌industry.‌ ‌ ‌STARTBOARD‌ ‌hold‌ed ‌“ 2021 Singapore ‌Theme‌ ‌Night‌ ”‌ on October‌ ‌29th,‌ ‌2021.

We were honored to invite:
▶︎ NUS Business School Taiwan Alumni Chapter – Mr Stephen Sun, Secretary-General
▶︎ Incubation Center of NTUST – Mr Chien-Ping Chung, Director▶︎ Singapore Taiwanese Student Association – Mr Michael Lai, Public Relations Director
▶︎ AIESEC in Taiwan – Ms Roanne, Vice President
▶︎ Mr Aaron Asher Su – Seasoned Marketing & Sales Professional
▶︎ Former Director of AImazing – Mr Chien-Ping Chung
▶︎ Business Development Manager of Glints – Mr Quentin Yang

📢【 A quick recap of Singapore Theme Night 】
As a Singaporean in Taiwan, Mr Aaron Asher Su analyzed the reasons why businesses and individuals choose Singapore when expanding the overseas market and for work. As a business, except for stable government, IP protection, #business-friendly ecosystem, the most important reason for setting up business in Singapore is to get access to #ASEAN. As an individual, income, exposures, working culture, and diversity in Singapore are the advantages
Mr Chien-Ping Chung shared his experience of how he assisted Almazing team to start their business in Taiwan. He also shared the business model of Almazing and what do they trying to solve with AI technology, which allows mall management to seamlessly and accurately capture all transactional data in their mall without expensive integration.
As a business manager of Glints – the largest headhunting platform in ASEAN, Mr Quentin Yang shared his insights on the market trends and the startup ecosystem. He also analyzed the reasons why Glints expanded their business to ASEAN countries and Taiwan.

👏🏻 【 Special thanks to 】
▶︎ National Development Council, Startup Island: Startup Island TAIWAN, a national start-up brand founded by National Development Council, lets the world see Taiwan’s innovative and entrepreneurial energy and assists Taiwan’s start-ups to enter the International market.
▶︎ Department of Economic Development, Taipei City Government: Committed to building a perfect entrepreneurial system in Taipei, making Taipei an international city that is friendly to international entrepreneurs and develop innovative energy.
Thanks to all the attendees. We hope that through this event, we can assist more Singaporean talents to start their business in Taiwan, and also help Taiwan teams to develop their business in Singapore.